I've served as the Lead Mobile Designer for the Mobility Apps division since 2013. In my role, I've: organized regular mobile meetings, mentored junior mobile designers, presented internally on mobile design and assisted with mobile specific research, which was spearheaded by our user experience research team.
• Mentored other mobile designers. I meet with most other mobile designers each week, providing guidance on their mobile work and design process. We also work together on various projects, ranging from small but consistent feature sets to full app redesigns.
• Encouraged mobile design approaches. More than our mobile patterns, to which all mobile designers contributed, I influenced overall decisions on what native and custom elements we should embrace in our mobile designs across offerings. To support this approach and increase efficiency, I've created iOS and Windows Phone & Tablet stencils for design team use.
• Organized regular mobile design meetings. In these bi-weekly meetings, us mobile designers share designs and provide critical design feedback. We also identify emerging design patterns in our work & discuss new ideas and trends to incorporate into our designs.
• Mobile Design Guidelines. (Hack Week, 2015) Along with two of my colleagues, we presented mobile design principles to a set of Hack Week participants. These guidelines included details on the mobile use case and things to consider when designing for a smaller screen.
• Introduction to Material Design. (2014) When Google announced their new design language at Google I/O 2014, a colleague and I presented a summary of the design update to our mobile product teams.
I assisted in these research-driven mobile efforts to increase our company-wide knowledge of mobile specific user behavior and motivation.
• Mobile Worker Study. This was a mobile focused ethnographic effort to understand the unique motivations and pain points that mobile workers manage on a day to day basis. A user researcher spearheaded the effort, attending all of the ethnographic studies, while another colleague and I assisted with synthesis and analysis.
• Mobile Survey. In order to establish a baseline of the mobile usage, the mobile product owner and I worked assisted the user research team in crafting a survey that was sent out to a large number of GoToMeeting mobile users. After the research team analyzed the feedback and delivered the results, I assisted with identifying the most important elements of the analysis for company-wide distribution.
• Mobile Personas. For the larger effort of creating mobile personas for the GoToMeeting product team, the mobile product owner and I provided regular feedback to the researchers during their endeavor.