My name is Laura Martin and I've created interaction designs, visual designs and patterns for Mac, Windows, iOS, Android, Windows Mobile and web platforms for fifteen years. I've conducted usability testing, heuristic and accessibility evaluations and user interviews. I've served as a designer leader, spearheading team initiatives and mentoring junior designers. Specific interests include interaction, design, mobile design and design mentorship.
I currently work as a Senior UX Design Lead at Amazon as part of the Customer Service team, focusing on the returns experience for both our customers and returns associates. Before that, I designed at Citrix, most recently as a mobile lead. For that role, I crafted mobile experiences for GoToWebinar iOS and Android, GoToMeeting iOS, Android and Windows Mobile and GoToMyPC for Android tablet apps. Additionally, I also organized regular mobile meetings to show designs, share new ideas and identify emerging patterns, mentored mobile designers by reviewing their work and providing guidance on design and organizational process, and encouraged a healthy balance between native and custom design.
The beginning of my Citrix career focused on GoToMyPC, where I designed the initial GoToMyPC for Android tablet offering, the initial GoToMyPC for Mac offering (taking the product through multiple internal Alphas and external Betas beforehand) and the Marketing website.
Before that, I spent two years with Ford's usability team improving internal software. I received my Masters in Human-Computer Interaction from Carnegie Mellon University shortly after completing a dual degree in Information Systems and Human-Computer Interaction with a minor in Technical Writing.
Feel free to view or download (pdf) my resume, look through my LinkedIn profile, peruse my portfolio presentation (large pdf) or drop me a line to discuss contract work, non-profit engagements and to chat about all things design. I am eligible to work in the US and EU.